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Award Winning

Healthcare Providers in County Durham

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We have a current CQC rating of Good

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About Us

We’re dedicated to you

At Second to None Care Ltd, we believe everyone deserves to live with dignity, comfort, and the right level of support to thrive in their own home—whether that means helping an elderly parent with daily tasks, providing compassionate care for a loved one living with dementia, or supporting someone with mental health challenges to regain their confidence.

 

Based in County Durham, we’ve spent over 15 years offering personalised and thoughtful care to individuals and families in our communities, which include Crook, Willington, New Brancepeth, Brandon, Meadowfield, Ushaw Moor, Bearpark, Witton Gilbert, Sacriston, Chester-le-Street, Newton Hall and Framwellgate Moor.

We understand that every person’s situation is unique, which is why we work closely with you and your family to create a care plan that meets your needs and offers peace of mind. From the little things that make a house feel like home to the big challenges, we’re here to help you every step of the way.

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Elderly Care

Helping seniors live comfortably and safely at home, with respect and compassion.

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End of Life Care

Offering comfort, dignity, and emotional support during life’s most challenging moments.

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Dementia Care

Providing sensitive and understanding support tailored to those living with dementia.

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Alcohol Misuse

Helping individuals on their journey towards recovery and stability.

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Learning Disabilities

Helping seniors live comfortably and safely at home, with respect and compassion.

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Mental Health Care

Helping seniors live comfortably and safely at home, with respect and compassion.

What makes us different

Patient-centered care

Our team of experienced and fully trained carers are here to provide the tailored support you or your loved ones need. Whether it’s assistance with everyday activities or specialised care, we’re dedicated to making life easier while ensuring your independence and quality of life remain at the heart of everything we do. With us, care is more than a service—it’s a partnership built on trust, kindness, and understanding.

Respite Care

Visiting Care

Live-in Care

24 Hour Care

Adult Home Care

Flexible Care

Proud to work with

Local Authorities & Social Services

Our team

The faces behind our exceptional care

Our staff are all fully trained and hold enhanced DBS certificates. Their care enables our clients to live in their own homes, safe in the knowledge that their needs are looked after by our carers.  We offer daily, weekly and temporary care at times that suit you.

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Kwanele
Care Assistant

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Dorcas
Care Assistant

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Kath
Care Assistant

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Jonathan
Care Assistant

Reviews

What our clients say about us

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I am vey happy with the care and support my friend receives from second to none care. They go above and beyond within his social calls and ensure he gets out and about in the community which helps him brilliantly. He enjoys the company of the care staff and looks forward to them visiting. I would recommended to Second To None to anyone who is needing that extra support.

- Lucy H (Friend of Client)

The team at Second To None Care Ltd have been fantastic. My Mother needed help after an illness and minor accident and the team have been extremely understanding tailoring visits to suit her personal care. Excellent initial visit with the team to determine our requirements and excellent on going personal service. We were recommended to Second To None by friends and family already using their services.

J P (Daughter of Client)

During a very difficult time, we found every aspect of care from staff extremely comforting in all their practical tasks which were carried out with compassion and efficiency. We would have no hesitation in recommending your company as a service provider.

Angela W (Daughter of Client)

Kind, responsive, effective, thoughtful care - My very frail and highly disabled mother has moved house very recently and begun to be looked after by Second to None Care. The management, office team, care co-ordinator and carers all have been excellent. They've been keen to listen and find out my mum's individual needs, and to provide kind, responsive, effective and thoughtful care for her from day one. We've been very reassured by this excellent start, and we are very grateful.

Jason C (Son of Client)

Second to None has been very helpful in the care of my wife after her partial hip replacement and broken right femur in August. Getting my wife home in December ready for Xmas was very good and the support Second to None has given is priceless. They show a good understanding of her needs and are always bright and happy and raise her spirits even on these cold winter days. Keep up the good work it helps greatly.

Malcolm B (Husband of Client)

I am so pleased I found Second To None Care. All of the staff are very friendly and go out of their way to help even at last minute notice. They are very punctual and always make Dad feel at ease as he has dementia and can be confused at times. I would highly recommend this company to anyone looking 

for care.

B H (Daughter of Client)

My brother has learning disabilities and the care staff are great at providing him with the companionship he needs. They are lovely with him and engage well - they take him out into the community which he really likes as well as doing indoor activities. He really enjoys their company. The staff are  all really helpful and I can highly recommend this company.

C B (Sister of Client)

Have to say coming from a company that didn't do much for me or would twist if I asked anything I have come to second to none and I do not have one bad comment to make upon moving to them the coordinator came out she understood all that was asked from social worker and gave me what was needed for the 

support I needed. I have animals and children and they where all taken in respective and respected on my choices I have never met a company that is so kind caring and understanding they do everything that is asked and respect they have gave me normally I try and find one bad thing and I can honestly say I can't find non highly recommended and you will not be disappointed by your decision. 

K K (Client)

The name of the company says it all Second to None. I have used 4 or 5 agencies in the past for my daughter who has complex needs and I've never had such a positive outcome as I have had with this company. Kaitlyn who organises all the care regimes, can easily be contacted at all times if they run late I'm informed by the staff. All the care staff are lovely and love to see my daughter when they come in. Always in contact with her asking about her day and how well she slept. The staff love to come here and that's very reassuring for us as a family. I would highly recommend this agency.

Alison A (Mother of Client)

Contact us

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